CORPORATE GOVERNANCE STATEMENT
3.
Procedure
3.1 Lodging a Complaint
3.1.1 Every Complaint shall be lodged with the Internal Audit Manager of the Company by the following means:-
1)
By Email
Email address:
Attention: The Internal Audit Manager
OR
2)
By Mail
Attention: The Internal Audit Manager
Address: 38F Far East Finance Centre, 16 Harcourt Road, Hong Kong.
(Mark envelope “Private and Confidential”)
All correspondence shall be treated with the strictest confidence.
3.1.2 The complainant must provide his particulars (“Particulars”) as follows:
3.1.2.1 In the case of employee of the Group:-
(a)
Name;
(b)
Department / Company;
(c)
Contact Number; and
(d)
Email if available.
3.1.2.2 In the case of any other person:-
(a)
Name;
(b)
Correspondence Address / Company;
(c)
Contact Number; and
(d)
Email if available.
The Complaint would not be attended to if the Particulars are not stated. Each complainant is required to
provide the Particulars to allegations because appropriate follow-up questions and investigations may not be
possible unless the source of the information is identified. By providing the Particulars to the Company, each
complainant agrees for the Company to use and disclose the Particulars for purposes of the Complaint.
3.2 Confidentiality of Identity
Every effort will be made to protect the complainant’s identity. The identity of the complainant shall be
confidential save where:
3.2.1 the identity of the complainant, in the opinion of the AC, is material to any investigation;
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