LEARNING AND DEVELOPMENT Management Approach Yanlord is committed to providing employees with diverse opportunities for professional growth, skills enhancement, and career progression, while fostering a positive and inclusive corporate culture that supports talent attraction and retention. These efforts form an integral part of the Group’s long‑term development strategy. In FY 2025, the Group continued to maintain stable and effective human capital management across recruitment, training, and talent development functions. Ongoing learning platforms were made available to management personnel to strengthen leadership capabilities, while systematic approaches remained in place to develop internal talent and support future leadership succession. The Group continued to enhance its performance‑oriented appraisal and incentive frameworks, ensuring closer alignment between individual performance and broader business objectives. These mechanisms support a results‑driven culture by reinforcing accountability, encouraging continuous improvement, and recognising employee contributions in line with operational priorities. Adjustments to performance assessment and remuneration structures were implemented where necessary to reflect operational requirements and evolving business needs. To support continuous learning and cross‑functional collaboration, Yanlord continued to expand its suite of digital and online training programmes. These initiatives were designed to strengthen employees’ core professional competencies, deepen management knowledge, and facilitate interdisciplinary learning across business functions, supporting adaptability in a dynamic operating environment. To ensure the relevance and effectiveness of training programmes, the Group actively gathers feedback through employee surveys and confidential interviews. This feedback informs ongoing refinements to training content and delivery methods. The Yanlord Capability Development Centre continues to play a key role in strengthening organisational capabilities and facilitating internal knowledge sharing, while the “Yanlord Learning” online platform remains an important resource for daily learning and continuous professional development for employees at all levels. The training programs for our employees include: Training Categories Examples of Training Delivered Compliance Real Estate Operation Administration Leadership Management Soft Skills, Team Leadership Core Skills Management, Investment and Development, Operations, Customer Service, Marketing Professional/Technical/ Functional Development Real Estate Project Management, Strategic Thinking, Service Recovery, Understanding Member Benefits and True Hospitality Personal Development Taking the Initiative, Taking Responsibility Contents Introduction Approach to Sustainability Upholding Good Governance Caring for Our Customers Empowering Our People Preserving Our Planet Creating Shared Value for Our Society GRI Content Index YANLORD LAND GROUP LIMITED SUSTAINABILITY REPORT 2025 44
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