HIGHLIGHTS OF HAINAN YANLORD PROPERTY MANAGEMENT SERVICES IN FY 2025 QUALITY OF PRODUCTS AND SERVICES Wood veneer finishes have been repainted to restore their sheen, while pavement stonework and entrance floor tiles have been upgraded. Enhancements have also been made to the elevated leisure areas, with new facilities introduced and seating across the development refreshed. External façade cleaning has revitalised the buildings’ appearance, alongside replanting of greenery, hedge improvements, and selective tree pruning. All upgrades and enhancements are undertaken to deliver a more comfortable living experience for residents. We bring residents together through a vibrant calendar of community activities, fostering a strong sense of neighbourhood connection. Over 60 events have been organised, attracting more than 10,000 participations in total. A year of dedicated effort has been met with heartfelt recognition from residents. Each banner of appreciation and every letter of commendation not only affirms our commitment but also inspires us to further elevate our standards. This trust is something we deeply value, and we remain dedicated to upholding it. Between June and November 2025, more than eight tropical cyclones impacted Hainan. In response to these extreme weather events, we implemented advance planning, activated rapid response measures, and ensured full staff mobilisation to safeguard the community. Through strong commitment and accountability, we protected the safety of residents and their property. Contents Introduction Approach to Sustainability Upholding Good Governance Caring for Our Customers Empowering Our People Preserving Our Planet Creating Shared Value for Our Society GRI Content Index YANLORD LAND GROUP LIMITED SUSTAINABILITY REPORT 2025 30
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