OCCUPATIONAL HEALTH AND SAFETY | MANAGEMENT APPROACH At our Hotels & Serviced Apartments, we have established a robust OHS risk management framework that proactively identifies, assesses, and mitigates workplace hazards. This comprehensive plan clearly defines roles and responsibilities, outlines systematic hazard identification procedures, and sets protocols for incident reporting, response, and communication. Employees are actively encouraged to report safety concerns through direct channels, such as immediate supervisors, senior management, or the security department. Management maintains open communication with staff through platforms like the General Manager’s roundtable and regular safety committee meetings, where OHS risks and opportunities for improvement are discussed. Employees are empowered to share practical insights from their daily work to support continuous enhancement of our OHS risk management systems. To sustain strong safety awareness, we utilise multiple communication channels—including email bulletins and onsite notice boards—to consistently reinforce the importance of upholding high OHS standards across all our operations. Regular training is a key component of our risk mitigation strategy. Certified trainers conduct monthly OHS training sessions to ensure that employees are well-equipped to recognise, report, and manage workplace hazards. All trainings align with national regulatory standards, reinforcing both compliance and capability in managing occupational risks effectively. Hotels & Serviced Apartments Incident Reporting Process We have established a formal incident reporting process within our sustainability reporting framework. This process provides guidance for employees to report work-related incidents across all business segments. Upon receipt, cases are directed to the respective Project Managers and Property Managers. Group Human Resources then manages further actions, including regulatory reporting and insurance claims processing, in line with our sustainability reporting guidelines. Promotion of Worker Health and Well-being At Yanlord, we prioritise the health and well-being of our employees across all business segments. As our most valuable asset, our workforce deserves a safe, supportive, and holistic work environment that nurtures physical, mental, and emotional wellness. In FY 2024, we implemented a range of initiatives to support employee well-being, including comprehensive health insurance coverage, annual medical check-ups, and access to mental health resources. We also introduced ergonomic workstations and workplace practices to minimise the risk of injuries, complemented by regular health and safety training. To promote a healthy and active lifestyle, we organised a variety of fitness classes and wellness activities for employees. Our commitment to employee well-being remains steadfast, and we will continue to expand these efforts through new and meaningful programmes that support the overall wellness of our team. Human Resources Project Managers Construction Sites Property Manager Managed Properties Incidents reported for immediate treatment All reported incidents processed for leaves and insurance payouts Contents Introduction Approach to Sustainability Upholding Good Governance Caring for Our Customers Empowering Our People Preserving Our Planet Creating Shared Value for Our Society GRI Content Index 55 Yanlord Land Group Limited Sustainability Report 2024
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