COLLECTIONS OF YANLORD’S MAJOR HOTELS AND SERVICED APARTMENTS Yanlord’s Hotels & Serviced Apartments business encompasses renowned international brands such as InterContinental and Crowne Plaza, the Group’s self-operated “Yanlord ParcVue” hospitality brand in the PRC, and hotels and serviced apartments under United Engineers Limited in Singapore. In addition to its hotel operations, Yanlord ParcVue expanded its serviced residence portfolio with the opening of Chengfang Yanlord Pai Expo Jingshang Community in March 2024, marking its second collaboration with Shanghai Chengfang Housing Rental Management Co. Ltd. Following the robust recovery of the PRC’s hotel market in 2023, the sector faced significant headwinds in 2024. Amid economic headwinds in the PRC, including slower-than-expected growth and weakened consumer confidence affecting domestic tourism demand, the focus shifted from room rate optimisation to driving occupancy growth. In response, Yanlord’s hotel segment strengthened its competitive edge through effective cost management, enhanced guest experience, and product differentiation, while actively exploring strategic partnerships to uncover new growth opportunities. To further elevate the guest experience in our hotels and serviced apartments, we curate a diverse range of activities, including cultural and festive celebrations, outdoor sports, and family gatherings. These initiatives create interactive spaces for our guests, enriching their stays and providing meaningful and memorable experiences. Hotels & Serviced Apartments QUALITY OF PRODUCTS AND SERVICES | MANAGEMENT APPROACH Crowne Plaza Sanya Haitang Bay Resort, Sanya, PRC 三亚海棠湾仁恒皇冠假日度假酒店, 三亚, 中国 Grand ParcVue Hotel Residence, Chengdu, PRC 仁恒格蓝柏薇酒店, 成都, 中国 InterContinental Hotel, Zhuhai, PRC 仁恒洲际酒店, 珠海, 中国 Yanlord Viale Hotel, Tianjin, PRC 仁恒薇乐酒店, 天津, 中国 Contents Introduction Approach to Sustainability Upholding Good Governance Caring for Our Customers Empowering Our People Preserving Our Planet Creating Shared Value for Our Society GRI Content Index 32 Yanlord Land Group Limited Sustainability Report 2024
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