COMMERCIAL AND OFFICE In FY 2025, despite a sluggish economic environment in the PRC, most of the Group’s commercial projects maintained steady growth, while office properties experienced a slight decline in occupancy rates. As of 31 December 2025, the overall average occupancy rate of the Group’s commercial and office properties stood at 78.9%. Yanlord’s commercial malls function not only as retail destinations, but also as vibrant venues for community interaction and engagement. The Group’s commercial property management team is committed to delivering professional, high‑quality, and customer‑focused services. Across Yanlord’s major commercial plazas, a wide range of considerate amenities is provided — including first‑aid supplies, wheelchairs, umbrellas, emergency hygiene items, children’s necessities, mother‑and‑baby rooms, and business support facilities such as printing services — to create a convenient, comfortable, and welcoming environment for all visitors. QUALITY OF PRODUCTS AND SERVICES MANAGED PROPERTIES CASE STUDIES Yanlord Reverie Plaza, Shenzhen 仁恒梦创广场, 深圳 Located in Shenzhen, Yanlord Reverie Plaza is an international office development designed around a boundary‑less concept. Integrated within the Yanlord Eco & Tech City (仁恒生态科技城), the project forms part of a seamless “industrial–commercial–residential” ecosystem, offering a comprehensive, full‑scenario working environment. To ensure a safe and secure workplace, the on‑site security team carries out routine patrols and regular practical drills, strengthening the building’s overall safety and emergency response framework. • Round-the-Clock Patrol and Guarding: To safeguard personal safety and proactively mitigate risks, two dedicated security teams conduct 24/7 rotational patrols. Coverage focuses on critical areas such as public spaces on each floor and fire escape routes. Through the integration of standardised inspection procedures and intelligent surveillance systems, a multi-layered, full-coverage security network is established, creating a safe and reliable working environment. • Regular Emergency Drills: To enhance the ability of property management personnel to respond swiftly and effectively to emergencies, and to ensure the safe and stable operation of the office environment, monthly anti-violence drills are conducted. Through realistic scenario simulations, these exercises strengthen preparedness against potential terrorist threats and violent incidents, ensuring the continued safety and order of the building. In addition, Yanlord Reverie Plaza enhanced its security capabilities through the implementation of a smart building management system, improving operational efficiency and strengthening security oversight through intelligent, technology‑enabled solutions. • Smart Access Control System: Access control turnstiles are installed at all office building entrances, utilising biometric recognition technology to enable fast and accurate facial authentication. This allows seamless entry without the need for access cards or passwords — occupants can simply scan their face, enhancing both convenience and user experience. • Smart CCTV System: High-definition cameras are deployed across key areas of the office building, including entrances and exits, lobbies, lift cabins, corridors, and car parks, enabling 24-hour comprehensive monitoring. Equipped with intelligent recognition and analytics capabilities, the system can detect scenarios such as intrusion, loitering, and crowd gathering. Upon identifying any anomalies, alerts are automatically triggered and transmitted to the monitoring centre, supporting security personnel in responding promptly. Contents Introduction Approach to Sustainability Upholding Good Governance Caring for Our Customers Empowering Our People Preserving Our Planet Creating Shared Value for Our Society GRI Content Index YANLORD LAND GROUP LIMITED SUSTAINABILITY REPORT 2025 27
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