Training Employees at Yanlord’s Hotels & Serviced Apartments receive comprehensive training upon joining the Company, covering specific areas such as customers’ personal data protection and privacy. Ad-hoc trainings are provided to address specific requirements for special events, and refresher courses are offered regularly to ensure continued proficiency in hotel operations. COMPREHENSIVE TRAINING PROGRAMMES FOR HOTEL OPERATIONS EMPLOYEES QUALITY OF PRODUCTS AND SERVICES | MANAGEMENT APPROACH | HOTELS & SERVICED APARTMENTS Orientation Training Social Media Risk Avoidance Training Red Cross First-aid Training Overview of the Apartment and the Surrounding Area Food Safety Management System Training Workplace English Training Contents Introduction Approach to Sustainability Upholding Good Governance Caring for Our Customers Empowering Our People Preserving Our Planet Creating Shared Value for Our Society GRI Content Index 34 Yanlord Land Group Limited Sustainability Report 2024
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