CONSTRUCTION PROGRESS ONLINE UPDATE PROPERTY MANAGEMENT ONLINE UPDATE QUALITY OF PRODUCTS AND SERVICES | MANAGEMENT APPROACH | PROPERTY DEVELOPMENT “Yanlord Family Letter” (仁恒家书) is one of our key communication channels with homeowners before project delivery. Published regularly via our online communcation platform, the Yanlord Family Letter provides transparent and timely information on key aspects of project development, including construction progress, interior works, landscaping, and other related areas. By keeping homeowners well-informed, we aim to strengthen their confidence and trust as they await project completion. In addition, during extreme weather events such as typhoons or heavy rainfall, we promptly informed homeowners about the damage on projects, our emergency response measures and resumption plans. This approach ensures that homeowners are kept updated and reassured throughout the development process, even under unforeseen circumstances. Contents Introduction Approach to Sustainability Upholding Good Governance Caring for Our Customers Empowering Our People Preserving Our Planet Creating Shared Value for Our Society GRI Content Index 27 Yanlord Land Group Limited Sustainability Report 2024
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