2 Introduction 3 About Yanlord 4 About this Report 5 2024 Sustainability Highlights 6 Major Awards 7 Approach to Sustainability 8 Board Statement 9 Sustainability Governance 10 Stakeholder Engagement 14 Materiality Assessment 15 Sustainable Development Goals 16 Upholding Good Governance 18 Anti-Corruption and Business Ethics 20 Compliance with Laws and Regulations 21 Caring for Our Customers 22 Quality of Products and Services 38 Customer Privacy 40 Empowering Our People 41 Employment 49 Learning and Development 52 Occupational Health and Safety 59 Preserving Our Planet 60 Climate Change 64 Green Buildings 76 Creating Shared Value for Our Society 77 Economic Performance 78 Sustainable Supply Chain 79 Local Community and Social Investment 81 GRI Content Index CONTENTS
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